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Posts Categorized / 7.9

  • Feb 27 / 2018
  • 2
7.9, Citrix, XenApp

User got stuck during Citrix logon process

The problem

Last week we got a call from a customer saying that one user is logging on for more than one hour. To confirm what was happening we opened the Citrix Director. We searched for the specific user and found the session status on Logging On. When opening the Citrix Studio we found the user session as active but the user isn’t active at all. When opening the specific server we couldn’t find the user under task manager users. Under processes in the task manager we could find only one process for that specific user, Powershell.exe. Powershell got stuck during execution of the logon script. Continue Reading

  • Jun 19 / 2017
  • 0
7.9, Citrix, powershell, XenApp

How to cancel a Citrix Scheduled Reboot Cycle

Within a banking company I got the question if it is possible to cancel the daily schedule reboot. Sometimes employees need to work during the scheduled reboot. So they want the ability to cancel this reboot. To understand how the Citrix Scheduled Reboot was working I went online and found a very good blog post at the Citrix website. Reboot Schedule Internals This post Andrew Ogle explains how these schedules operate in the 7.x products. This was a real eye opener. However this post was not explaining on how to cancel a Citrix Scheduled Reboot Cycle. So in this post I will explain how to cancel an active schedule reboot cycle. Continue Reading